Return Policy

Thank you for shopping at Quick-Crate.com. If you are not satisfied with your purchase, we're here to help.

You have 10 calendar days to return a stock item from the date you received it. Custom crates are not eligible for return.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.

Stock crates are eligible for a refund less a 25% restocking fee. Custom crates are not eligible for refund or return.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within seven business days, depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, please contact us at 800-362-4569.